How coverage works
Medicare may cover Hero as part of Remote Therapeutic Monitoring (RTM). RTM is used to deliver virtual care and support patients in achieving their med adherence goals.
Hero partners with Assure Health, a virtual healthcare provider, to offer medication management tools and support to Medicare beneficiaries.
FAQ
Remote Therapeutic Monitoring (RTM) is a service used to virtually monitor certain health conditions, as well as medication adherence. Hero has partnered with Assure Health, an at-home remote patient monitoring (RPM) and remote therapy monitoring (RTM) platform, to offer Hero as part of RTM services to eligible Medicare patients that need better medication management.
Eligible Medicare enrollees may be able to use Hero at little to no cost when offered as part of a Medicare-covered RTM service. Medicare copays and coinsurance may apply; if you choose to obtain RTM services from Assure, Assure will tell you what you’ll be charged before they enroll you in the RTM program.
No, Assure does not replace your primary care doctor or specialist. Rather, they collaborate with your current doctors. When you enroll in RTM through Assure, you keep your existing doctors – Assure supplements them and collaborates with them.
There is no commitment period for Hero members that use Hero as part of a Medicare-covered RTM service. As long as you continue receiving RTM services, you will be able to continue using the Hero smart dispenser. When your RTM services end, Hero will send you a prepaid return label so you can send back the device at no cost.
Hero is approximately 9" x 9" x 15" (22.9 cm x 22.9 cm x 38.1 cm), and weighs about 10 lbs. It fits on any standard kitchen counter!